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Thomas Hill

Chief Customer Officer and Co-Founder at HyperFinity

Thomas Hill's work experience begins with their current position as the Chief Customer Officer and Co-Founder at Hyper Group since June 2019. In this role, they specialize in using data science and machine learning to drive customer value.

Prior to their current position, Thomas worked as the Senior Vice President - Retail Services at Kx Systems from December 2016 to June 2019. Here, they led the Retail trading division and delivered retail analytics and data analytics solutions for businesses.

From January 2016 to December 2017, Thomas was the Senior Director of Pricing and Promotional Strategy at Asda. Thomas led teams and agencies to develop and implement Asda's pricing and promotional strategy using market-leading tools and techniques.

Before that, Thomas held various roles at Asda, including Head of Customer Analysis and Pricing from September 2013 to December 2016, Head of Customer Analysis from April 2012 to September 2013, and Digital Customer Insight Manager from April 2010 to April 2012. In these positions, they managed teams and agencies to deliver customer insight, optimize profit through CRM, and provide strategic recommendations based on internal and external data sources.

Thomas started their career as a Customer Research and Insight Analyst at BJL from August 2006 to April 2010. Earlier, they worked as a Data Analyst at Littlewoods Shop Direct Group from October 2002 to August 2006.

Thomas Hill completed their Master of Science (MSc) degree in Operations Research at Lancaster University from 2001 to 2002. Prior to that, they obtained a Bachelor of Science (BSc) degree in Management Science from De Montfort University, attending from 1998 to 2001. Their education history also includes attending King Edward VII, Coalville, although the specific dates and degrees attained are not provided.

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Timeline

  • Chief Customer Officer and Co-Founder

    June, 2019 - present