Helen Collinson

Helen Collinson is an accomplished professional with extensive experience in service management and client relations across various industries. Currently serving as the Head of Service Management at Hyperoptic, Helen has previously held significant roles at Virgin Media O2, where leadership in establishing the Service Performance, Delivery, and Governance team resulted in enhanced operational efficiency. At Virgin Media Business, Helen co-founded the Major Customer team, significantly boosting customer satisfaction and loyalty. Prior experience includes positions at J.P. Morgan Asset Management and RBC Investor Services, where client service enhancement and tailored solutions for institutional clients were key focuses. Helen's educational background includes a BSc Honours in Politics and Criminal Justice from the University of Plymouth.