Senior Product Designer

Company Description Hyperscience is a market leader in hyperautomation and a provider of enterprise AI infrastructure software. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity. 

Leading organizations across the globe rely on Hyperscience to drive their hyperautomation initiatives, including American Express, Charles Schwab, Fidelity, HM Revenue and Customs, Mars, Stryker, The United States Social Security Administration, and The United States Veterans Affairs. The company is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global.

We pride ourselves on the design of our product, its elegant interfaces, and its user experience enabling effective human and AI collaboration. We are looking for a talented, passionate, and humble product designer to join our growing team. As a product designer at Hyperscience, you will collaborate with talented technologists, AI experts, and stakeholders from our Go-to-Market teams, as well as work closely with clients, to discover user needs and prototype and test solutions.

You will work across one or more areas of our product and have the opportunity to leave a mark on a relatively green-field area: how enterprises deploy applied AI/ML in their processes at scale.

Responsibilities:

• Work within one or more product development teams, collaborating closely with Product Managers, Engineers, and other stakeholders
• Lead primary and secondary research to understand user pain points, needs, and opportunities
• Facilitate conversations to gather feedback, and proactively share research findings
• Leverage evidence to inform and shape the user experience and design solutions that effectively address user and business needs
• Engage the full team in the design process so that design work is aligned to business needs and is technically feasible
• Build prototypes, run user tests, and iterate with users in order to reduce risk and deliver products that address real client problems
• Develop an understanding and educate others about the broader context that surrounds Hyperscience users: the organizations they work for, the problems they are trying to solve, and the automation industry at large
• Collaborate with other product designers to continue evolving our design principles, processes, and tooling, and advocate for design-driven innovation across the organization

Qualifications:

• 3+ years experience in Product Design for enterprise-grade applications or services
• A portfolio demonstrating Product Design experience
• Proficiency in UI design and prototyping tools, e.g. Figma
• Expertise in interaction design and defining user flows
• Experience in user-centered design principles and qualitative research methods
• Familiarity with Design Systems: adherence, contribution, governance
• Experience collaborating with and a keen interest in telling compelling design stories to a broad array of stakeholders
• Strong written and oral communication skills
• Comfort with ambiguity