Hemant Kumar Puranmath

Hemant Kumar Puranmath brings extensive experience in technical support and solutions, currently serving as the Head of Global Support at HyperVerge since November 2019, where responsibilities include leading technical solutions. Previous roles include Lead Technical Solutions and Technical Solutions Engineer at HyperVerge, as well as Product Support Specialist at Infosys, managing Cisco WebEx support for enterprise clients. Earlier positions include Account Manager at Cisco, where assistance was provided to SMB and enterprise users with WebEx-related issues, and Sr. Tech Support Engineer at Dell, handling complex escalations. Hemant commenced the career as a Sr. Tech Support Rep at Microland Limited, specializing in router configuration and troubleshooting for a US-based client. Hemant holds a Bachelor's degree in Computer Science from Sikkim Manipal University, earned through distance education between 2012 and 2015.