Adam Kaftalovich is currently the Senior Manager Customer Communications at Hyundai Auto Canada Corp. Prior to their current role, Adam held positions such as Manager, Digital Platforms at Shopify, Senior Manager - Digital & Customer Experience Transformation at Accenture Interactive, Vice President, Client Partner at Critical Mass, and more. Throughout their career, Adam has demonstrated a strong focus on digital technology, customer experience transformation, and innovation in various industries such as automotive, financial services, and telecommunications. With a background in marketing and business management, Adam has successfully led teams, implemented agile methodologies, and driven account growth and profitability for clients like Nissan, Apple, and Honda.
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