Nancy Woodard

Nancy Woodard currently serves as the National Manager of Customer Experience at Hyundai Auto Canada Corp., leading initiatives in customer experience, training, and service development since August 2022. Previously, Nancy held several managerial roles at General Motors from 2006 to July 2020, including National Accessories Manager and Marketing Manager for Certified Pre-Owned Vehicles, where strategic leadership resulted in significant sales growth and enhanced customer engagement. Other notable positions at General Motors included Manager of Recall Execution & Communications and Retail Advertising Manager, where Nancy's efforts improved recall completion metrics and managed comprehensive advertising strategies. Nancy also served as Manager of Strategic Initiatives, Regional Manager of Sales for the Western Region, and Zone Manager of Service, demonstrating a consistent track record of driving performance and innovation across various departments. Nancy's educational background includes a Bachelor of Science in Management with a focus on Marketing from Kettering University.