Nubia Ballesteros

Nubia Ballesteros is an experienced manager at Hyundai Capital America since January 2012, currently serving as the Manager of Consumer Credit. Responsibilities include coaching credit associates and analysts to enhance dealer service and risk mitigation, leading coaching sessions, and ensuring adherence to KPIs. Previous roles at Hyundai include Lease End Manager, Collections Manager, and Lease Maturity Supervisor, focusing on customer loyalty, quality performance, and mentoring agents. Nubia also held positions at PARS and the City of Santa Ana, providing administrative support and outreach. Nubia holds a Bachelor's degree in Business Administration with a concentration in Human Resources from California State University, Fullerton.