Prentice Johnson

Prentice Johnson is an experienced manager with a demonstrated history in various roles at Hyundai Capital America since February 2014, including Funding Vendor Management, Operations Training, Bankruptcy, and Customer Service, overseeing a portfolio of 1.4 million accounts and leading teams in delivering high-quality customer service and managing bankruptcy processes. Prior to Hyundai Capital America, Prentice held coaching and senior representative positions at T-Mobile from 2006 to 2013, where responsibilities included leading teams, technical support, and policy development. Prentice's career began at AT&T from 2001 to 2005 as a Service Leader in Operator Services, managing a team and addressing escalated client issues while ensuring service levels and sales targets were met.