Amy Choi

Amy Choi is a seasoned professional with extensive experience in customer service management. Currently serving as the Customer Service Manager at Hyundai Merchant Marine, Amy has successfully centralized three customer service centers into one and has been responsible for hiring and training a new team. Prior to this role, Amy held the position of Customer Service Supervisor, managing various customer service operations and participating in web booking development. Earlier in their career, Amy was the Owner and Business Operation General Manager at Yours Fashion, where Amy developed business plans and implemented operational processes. Additionally, Amy began their career as a Substitute Teacher at Black Hawk Area Education Center, working with students with developmental and learning challenges.