Steven Wayne is a seasoned automotive professional with extensive experience at Hyundai Motor America since August 2004, where roles have included Senior Manager in various capacities, such as Hyundai Customer Connect, Retail Operations, and Sales Operations. Responsibilities have encompassed case management oversight, process improvement, dealer support, and the implementation of sales best practices. Steven has also been instrumental in the regional rollout of electric vehicles and the management of certified pre-owned programs. Earlier positions include District Parts and Service Manager at both Mitsubishi Motors and Park Cities Ford, where Steven focused on dealership operations, sales training, and customer support. Educational credentials include an MBA from Northwood University and a BBA in Marketing from Texas A&M University.
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