I-care is a global leader in machine health solutions. Our AI and data-driven solutions predict industrial failures months or even years before they occur. Thanks to I-care, machines around the world are safer, more productive, and more sustainable. Founded in 2004 in Mons, Belgium, the company employs over 750 people and has offices in 12 countries (Asia-Pacific, EMEA, and Americas) with customers in more than 55 countries.

I-care Reliability, based in Houston, TX  is the second global headquarters for I-care Group (HQ2).   

Our solutions suite includes:
Accelerating Maintenance 4.0 Journeys
•	Wireless vibration sensors and Continuous Monitoring Hardware
•	Customized Reporting and Analytical Software
•	Digital Transformation Strategy Development
•	Project Management
•	Business Case Development

Predictive and Prescriptive Maintenance
•	Integrated, full-service Predictive Technology
•	Applications (Vibration, IR, UE, Oil, Motion
•	Magnification, Motor Testing)
•	Reliability Centered Lubrication
•	Accredited Training
•	Reliability Staff Augmentation
•	Talent Acquisition
•	Calibration and Measurement
•	Arc Flash Assessment and Electrical Safety

Industrial

I-care Reliability Inc.

I-care Reliability Inc.'s headquarters in Houston, TX, United States

Ben Detober

This department focuses on ensuring the reliability and performance of systems through engineering practices and project management.

Reliability Engineering

This department focuses on enhancing customer satisfaction and managing relationships to ensure a positive experience.

Customer Success Operations

This department focuses on analyzing and interpreting data related to equipment conditions to ensure optimal performance and prevent failures.

Condition Monitoring

This department focuses on ensuring customer satisfaction and managing relationships through dedicated support and guidance.

Customer Success

The Customer Support Team at I-care Reliability Inc. is dedicated to ensuring customer satisfaction and project success. The team, comprising Remote Support Engineers and Customer Care Managers, provides technical assistance, resolves issues, and works proactively to enhance customer experiences with our machine health solutions. They ensure seamless integration and effective utilization of I-care’s advanced predictive and prescriptive maintenance technologies, fostering long-term client relationships.

Customer Support Team

This department is responsible for managing employee relations, recruitment, and organizational development.

I-care Reliability Inc.

Org chart

Teams

Reliability Engineering

Customer Success Operations

Condition Monitoring

Customer Success

Customer Support Team

Human Resources

Offices

I-care Reliability Inc.

Org chart

Teams

Reliability Engineering

Customer Success Operations

Condition Monitoring

Customer Success

Customer Support Team

Human Resources

Offices

Related companies