I-care is a global leader in machine health solutions. Our AI and data-driven solutions predict industrial failures months or even years before they occur. Thanks to I-care, machines around the world are safer, more productive, and more sustainable. Founded in 2004 in Mons, Belgium, the company employs over 750 people and has offices in 12 countries (Asia-Pacific, EMEA, and Americas) with customers in more than 55 countries.

I-care Reliability, based in Houston, TX  is the second global headquarters for I-care Group (HQ2).   

Our solutions suite includes:
Accelerating Maintenance 4.0 Journeys
•	Wireless vibration sensors and Continuous Monitoring Hardware
•	Customized Reporting and Analytical Software
•	Digital Transformation Strategy Development
•	Project Management
•	Business Case Development

Predictive and Prescriptive Maintenance
•	Integrated, full-service Predictive Technology
•	Applications (Vibration, IR, UE, Oil, Motion
•	Magnification, Motor Testing)
•	Reliability Centered Lubrication
•	Accredited Training
•	Reliability Staff Augmentation
•	Talent Acquisition
•	Calibration and Measurement
•	Arc Flash Assessment and Electrical Safety

Industrial

I-care Reliability Inc.

I-care Reliability Inc.'s headquarters in Houston, TX, United States

This department focuses on ensuring the reliability and performance of systems through engineering practices and project management.

Reliability Engineering

The Customer Support Team at I-care Reliability Inc. is dedicated to ensuring customer satisfaction and project success. The team, comprising Remote Support Engineers and Customer Care Managers, provides technical assistance, resolves issues, and works proactively to enhance customer experiences with our machine health solutions. They ensure seamless integration and effective utilization of I-care’s advanced predictive and prescriptive maintenance technologies, fostering long-term client relationships.

Customer Support Team

The Analysis Team at I-care Reliability Inc. specializes in interpreting data from various monitoring technologies like wireless vibration sensors and oil analysis. Team members, including Vibration Analysts and CBM (Condition-Based Maintenance) Analysts, assess machine health to predict and prevent industrial failures. They provide detailed analytical reports and actionable insights, enabling clients to enhance machine reliability, productivity, and safety.

Analysis Team

This department focuses on enhancing customer satisfaction and managing relationships to ensure a positive experience.

Customer Success Operations

The Leadership Team at I-care Reliability Inc. is responsible for steering the company's strategic vision, driving sales growth in North America, and optimizing operational efficiencies. The CEO oversees the global strategic direction and overall company performance. The Chief Sales Officer (CSO), North America, leads efforts to expand market presence and drive revenue growth within the region. The Chief Operating Officer (COO) ensures seamless operational execution, focusing on improving processes and enhancing productivity across all functions. Together, they ensure I-care’s continued leadership in the machine health solutions industry.

Leadership Team

This department focuses on ensuring customer satisfaction and managing relationships through dedicated support and guidance.

People (4)

Jobs (0)

Other teams

Customer Support Team

Analysis Team

Customer Success Operations

Leadership Team

Customer Success