Elena Koliatou

i-DOCS stands out as a leading provider of Customer Communications Management (CCM) software in Greece and internationally. Our focus is on serving enterprises that require efficient delivery of high-volume, transactional document information to their customers, with a specialization in Output Management (OM). i-DOCS is well-placed as a prominent player in the niche market of Enterprise Output Management, crafting products and delivering services tailored for entities such as Financial Institutions, Telecom Operators, Utility, Insurance, Courier and any other organizations dealing with communication driven by substantial volumes of sensitive data. Since its establishment in 2003, i-DOCS has expanded its presence with offices in Greece and the United Kingdom. i-DOCS is a business unit of Ideal Electronics S.A., a subsidiary of IDEAL Holdings. We cater to clients operating in highly regulated industries across 7 countries within the EMEA region. Together, we're amplifying the impact of mandatory, personalized communication. Our flagship Output Management product, seamlessly integrates with Core Banking, Billing, CRM, ERP, Databases and practically any available Enterprise Information System. It extracts and transforms data, generates documents and efficiently stores them in repositories. Whether it's statements, contracts, invoices receipts and so on, our documents share a common trait; they are designed to meet the standards of the most discerning marketing departments. Our products are not confined to traditional channels; they are engineered to lead the way in digital distribution. By providing personalized, on-demand documents and ensuring immediate, secure omni-channel communication, we pave the way for the future of Digital Transformation. However, our output is also adaptable for mass printing, featuring marks for enveloping machines to facilitate traditional paper communication via post.