Juan Pelayo

Juan Pelayo is an experienced Technical Support Engineer II at Panasonic i-Pro Sensing Solutions Corporation of America since February 2020, specializing in troubleshooting software, network, and data issues while managing escalations related to SQL Server and Active Directory. Prior roles include Technical Application Specialist and Technical Support Specialist, where expertise was gained in NVR Embedded recorders and Video Insight VMS support. Previous positions also encompass IT Network Technician at LA Michoacana Meat Market and Customer Support Representative at Rent-A-Center, alongside a foundation in network and system administration at Gdisec. Juan holds a Bachelor of Engineering in Computer Software Engineering from Universidad Tecnológica de La Habana and has further education from Houston Community College and the Vocational Institute of Exact Sciences Vladimir I. Lenin.