Wim Sombroek

Wim Sombroek is a seasoned professional with extensive experience in customer service, sales, and operational management. Currently serving as the Director of Customer Excellence at i3D.net since October 2021, Wim oversees the execution of customer-centric initiatives. Prior to this role, Wim held various positions at Telia Carrier, including Network Development Team Manager and Head of Market Management and Pricing, where responsibilities included coaching teams to enhance commercial effectiveness and market understanding. Additional experience includes serving as Sales & Operations Manager at Hurby and various managerial roles at TeliaSonera International Carrier and KPN, focusing on sales support, customer care, and continuous improvement.