Melanie F. has a strong background in sales and marketing. Melanie is currently working as the VP of Sales US at iAdvize, a conversational commerce pioneer. Previously, they held the role of Head of Sales for the OnDemand division at Movate, where they oversaw support contact centers. Melanie has experience as an Account Executive at both SparkCognition and LivePerson, where they focused on AI and conversational commerce software. Prior to that, they worked at IBM as a Sales Leader for Watson Marketing, selling Customer Experience Analytics platforms. Melanie also has experience as the Chief Marketing Officer at Ateamo, a sports team management startup, and as the Vice President of Marketing and Product Strategy at CMIT Solutions, Inc. Melanie began their career as an Information Technology Consultant at PwC, leading computer forensic engagements.
Melanie F. has a Bachelor of Business Administration (BBA) degree, with a major in Management Information Systems (MIS) and Economics, from the Texas McCombs School of Business. Prior to attending university, they completed their high school education at El Campo High School. Melanie F. also holds several additional certifications, including an IBM Selling Profession Certification - Level II Expert, a Business and Industry Insight BII96 certification from Harvard Business School, an additional IBM Selling Profession Certification - Level II Expert, a Business and Industry Insight certification from IBM, and a Sandler Sales Methodology certification from Sandler Training.
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