Liam Connell is an experienced Business Performance Professional in the insurance industry, specializing in business strategy development, performance analysis, and customer experience. Liam has held various roles at IAG from 2005 to 2018, including Manager of Performance & Delivery and Senior Business Performance Specialist. Liam's education includes a Bachelor of Business, focusing on Business Administration and Management, which was obtained from Charles Sturt University between 2012 and 2018. With a strong passion for solving complex and systemic problems, Liam champions customer experience through a deep understanding of human behavioral drivers and creative solutions.
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