Michael Poon has extensive experience in IT and systems engineering, currently serving as a Platform Operations Specialist at IAG since September 2015, where responsibilities include maintaining and supporting the Windows server fleet on VMWare. Previously, Michael worked as an Application Packaging Engineer at IAG, specializing in application packaging and SCCM deployment using Admin Studio and Wise Package Studio. Prior to IAG, positions included Systems Engineer roles at UXC Connect and Ausgrid, and a Systems Engineer and Desktop Support Engineer at Suncorp, where duties encompassed SCCM infrastructure maintenance and application packaging across various Windows environments. Earlier in the career, Michael gained experience in 2nd level desktop support at Hutchison 3G. Educational credentials include studies at the University of Sydney and TAFE.
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