David Hunt has extensive experience in IT service management, currently serving as IT Service Management Lead at IAG GBS since April 2003, where responsibilities include overseeing Service Management processes for the IAG Group IT Desktop Estate and ensuring Service Providers meet contracted SLAs for Incident and Service Requests. Prior to this role, David Hunt held various positions at British Airways from February 1980 to April 2003, including Service Delivery Analyst, Network Engineer, Field Services Engineer, Senior Computer Operator, and Avionics Engineer. David Hunt's educational background includes studies at Southall College of Technology from 1980 to 1983 and Cranford Community School from 1973 to 1979.
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