Derek Parry is an experienced Information Technology Programme Manager at IAG GBS, responsible for delivering solutions aligned with British Airways, including the transition of global customer contact to a third-party SaaS platform. Previously, Derek served as an Information Technology Delivery Manager at British Airways, overseeing a range of projects from agile and waterfall methodologies, such as implementing a PCI DSS solution for contact centers and integrating payment systems. Prior to British Airways, Derek worked at Electronic Data Systems as an Information Technology Consultant, managing sensitive public-facing initiatives, and began a freelance career that involved senior roles with major companies in finance, airlines, and government sectors.
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