Beauner Endicott

SVP Customer Success at iA

Beau Endicott has a diverse work experience spanning across multiple industries. Beau has most recently worked at iA as the SVP Customer Success since December 2020. Prior to that, they spent a significant amount of time at Amazon, where they held various roles. From August 2018 to December 2020, they served as the Customer Service Country Leader for Amazon Mexico, overseeing efforts to deliver a high-quality customer experience and driving strategic operational growth. From October 2015 to August 2018, they were the Customer Service Operations Manager for multiple business units in North America, where they managed teams and led various functions. Before that, from September 2014 to September 2015, they were the Customer Service Training Manager, responsible for training new associates and leaders. And from June 2013 to September 2014, they worked as a Customer Service Manager, managing the performance of a team of up to 50 individuals and supporting operations improvement.

Before their time at Amazon, Beau worked at Holly Hill Inn as the Operations Manager from November 2009 to April 2013. In this role, they were responsible for the daily operations of the restaurant, including food quality, service, and customer satisfaction. Beau also gained experience in managing costs and staff.

Prior to that, Beau worked as an Executive Chef at Dupree Catering from January 2000 to July 2009. In this role, they planned and implemented menus and managed kitchen operations for large-scale events.

Overall, Beau has demonstrated strong leadership and operational skills throughout their career, consistently focusing on delivering high-quality customer experiences and driving improvement.

Beau Endicott attended the University of Kentucky from 2010 to 2013, where they earned a Bachelor of Science (BS) degree in Biology/Biological Sciences, General. After this, there is no information available about Beau's education history, except that they may have also studied Biology/Biological Sciences, General at Centre College.

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