IAT Insurance Group
Michele Watson has extensive work experience in the insurance industry. Michele began their career at State Farm® in 1987 as an Auto Claim Representative, handling claims related to bodily injury, PIP, and property. Michele then moved up to the role of PIP Claim Supervisor before transitioning to become a Process Improvement Engineer in 2013. In this role, Michele collaborated with business partners to develop and implement process changes, utilizing project management techniques and process improvement methodologies. Michele also served as a Claim Automation and Procedures Specialist, providing hands-on and virtual assistance to internal customers, conducting training, and creating informational materials. Currently, Michele is a Business Operations Specialist at IAT Insurance Group, starting in 2022.
Michele Watson attended the University of Lynchburg from 1984 to 1987, where they pursued a Bachelor's Degree in Business Administration and Management.