Jon Carlson is a seasoned executive with 30 years of experience in contact center operations, having held leadership roles at notable companies such as C2FO, Delta Dental of Kansas, and Sprint. Currently, Jon serves as the Senior Vice President of Business Development at ibex, and previously was the Vice President of Enterprise Solutions at Everise. Jon's expertise spans operational consulting, project management, and vendor management, with a significant track record in managing large-scale contact center operations globally. Additionally, Jon holds an MBA in Finance from Rockhurst University and a Bachelor of Science in Computer Engineering and Computer Science from Graceland University.
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