ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.

Retail

ibex. Pakistan

Nadeem Elahi

Kulsoom Shah

Abdul Moiz Baig

Tahir Ahmad

Umer Pervaiz

Eric Kaufman

The Operations Team at ibex. Pakistan is responsible for ensuring seamless execution of day-to-day business processes. The team comprises specialized roles such as Business Order Assurance Specialist, Back Office Executive, and management positions including Senior Manager Operations and Assistant Managers. They collaborate to maintain operational efficiency, uphold service standards, and lead projects related to user interface and user experience (UI/UX) to enhance customer interactions. Through their efforts, they drive superior customer experiences and contribute to the overall success and growth of the company.

Operations Team

Software Development Team

Business Analytics and Data

Information Technology Team

Operations Team

About

Team members

Other teams at ibex. Pakistan

Software Development Team

Business Analytics and Data

Information Technology Team