ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.

Retail

ibex. Pakistan

Nadeem Elahi

Kulsoom Shah

Abdul Moiz Baig

Tahir Ahmad

Umer Pervaiz

Eric Kaufman

The Software Development Team at ibex. Pakistan is responsible for designing, developing, and maintaining the company's software platforms and applications, including the next-generation Wave X platform. This team ensures that technologically advanced solutions effectively support and enhance ibex’s customer engagement and BPO services. Their roles include system engineering, user interface and experience optimization, software quality assurance, Android development, and technical leadership to deliver superior customer experiences for various industries worldwide.

Software Development Team

Business Analytics and Data

Information Technology Team

Software Development Team

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Team members

Other teams at ibex. Pakistan

Business Analytics and Data

Information Technology Team