Alfonso Grau

Alfonso Grau is a seasoned professional with extensive experience in customer success and technical architecture, currently serving as a Principal Customer Success Manager and Architect at IBM since January 2007. In this role, Alfonso focuses on delivering value to clients through Redhat OpenShift and IBM Data and AI solutions. Previously, Alfonso held positions as Principal Solution Architect, Senior Solution Architect, and Senior Analytics Consultant at IBM, where responsibilities included partner management, technical account oversight, and involvement in big data and analytics technologies. Prior to joining IBM, Alfonso worked as a Technical Account Manager and Senior Technical Analyst at Cognos, managing strategic accounts for prominent clients. Alfonso holds a Bachelor of Applied Science in Electrical Engineering from the University of Ottawa, completed in 2002.