Han Liu has extensive experience in the technology sector, beginning as a Customer Service Engineer at Ericsson from November 2011 to September 2015, where responsibilities included supporting LTE RAN products, conducting testing, troubleshooting, and interacting with customers. From November 2021 to April 2022, Han served as a Digital Customer Engagement Manager at SAP, focusing on customer onboarding and service quality. Currently, since April 2022, Han works as an S/4 HANA Basis Package Consultant at IBM, providing support to customers based on SAP HEC and managing various SAP Basis tasks. Han holds a Bachelor’s degree in Software Engineering and Japanese from Dalian Jiaotong University, completed in 2012.
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