James B. is a seasoned Business Process Consultant with extensive experience in business strategy development and process transformation. Since January 2019, James has been self-employed, focusing on improving business processes. Previously, at IBM Global Services from 1995, James served as Manager of Domain Process and Architecture, where responsibilities included developing analytical materials for business process improvements and conducting optimization studies to enhance business performance. James held various quality management roles at GE Capital and its subsidiaries from 1972 to 1995, managing quality improvement initiatives and overseeing vendor quality. Academic credentials include a degree from the College of Engineering and a high school diploma from Freehold High School.
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