Josh Greenstein is a Technical Product Manager at IBM, specializing in AI agent and assistant orchestration platforms to streamline client workloads. With previous roles including Customer Success Engineer and Customer Success Manager at IBM, Greenstein has developed significant expertise in technical support and product management within the software industry. Prior experience spans various technical positions, including work as a Technical Product Specialist at iContact and Technical Support and Training Specialist at CRM Software, where they provided support and training on complex software systems. Greenstein holds a strong commitment to enhancing client success and technical knowledge.
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