Katherine Sequeira is a seasoned professional with extensive experience in customer success management, operations, and team leadership across diverse industries. Katherine held management roles at Ingram Micro, Amazon, AIT, Ecolab, and is currently serving as an Escalation Manager at IBM. Katherine’s expertise includes developing and implementing key performance indicators (KPIs), mentoring teams, and driving organizational growth through strategic alignment with business objectives. Katherine’s educational background includes a Tecnicatura in human resources management from Universidad Hispanoamericana, ongoing studies in industrial chemical engineering at ULACIT, and recent training in emotional intelligence through Udemy.
This person is not in the org chart
This person is not in any teams
This person is not in any offices