Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world.

Information Technology

Ingram Micro

Luis Férez has over 25 years of experience in the technology industry, spanning sales, marketing, operations, and product management. Luis is currently the SVP & President, LATAM at [Ingram Micro](/org/ingram-micro), a leading global technology distributor.

Prior to their current role, Luis was the General Manager Digital Products at Toshiba de México from January 2009 to January 2011, responsible for the P&L, marketing strategy, and sales of the digital product category, including PCs, storage, cameras, and accessories. Luis focused on developing distribution channels including retail, corporate, and government, increasing market share and winning the two largest corporate projects for the company globally.

From November 1997 to November 2008, Luis was at [Ingram Micro](/org/ingram-micro) in various roles including Sr. Director Operaciones / Sr. Director Product Management. Prior to [Ingram Micro](/org/ingram-micro), they were at UPS from December 1992 to November 1997 in roles including Brokerage Manager / Operations Manager / Inustrial Engineering Supervisor.

Luis has a proven track record in growing businesses and achieving success in complex environments. Luis is a strategic thinker with a strong focus on execution and delivering results. Under their leadership, LATAM has been a key growth driver for [Ingram Micro](/org/ingram-micro) and they are well-positioned to continue driving the company's success in the region.

Luis Férez has an [Ingram Micro](/org/ingram-micro) Executive Development Program - Strategy and Leadership from Stanford University Graduate School of Business, a D1 in Alta Direccion from [IPADE Business School](/org/ipade-business-school), and an Ing. Industrial y de Sistemas in Negocios internacionales/Comercio internacional from Tecnológico de Monterrey.

Some of their coworkers include Tyler Coughlan - VP, Customer Experience, Diego Utge - EVP & President, APAC, and Duncan Robinson - VP, Global Portfolio Management & Marketing. Luis Férez reports to Paul Bay, CEO.

Luis Férez

Sanjib Sahoo serves as executive vice president and chief digital officer for [Ingram Micro](/org/ingram-micro) Inc.
 
In this role, Sahoo leads [Ingram Micro](/org/ingram-micro)’s strategic efforts to further accelerate the development of innovative, world-class customer and user experiences designed to shape and create competitive advantage and differentiation for the business. His responsibilities include leading the digital transformation and modernization of the company’s customer-facing platforms, including applications, subscription services and consumption models for billing. Sahoo joined [Ingram Micro](/org/ingram-micro) in June 2021.
 
Sahoo brings a diverse and global background to the company, with over 20 years of experience leading global enterprise IT strategy, services, digital platforms, application deployment and technology operations. He most recently served as a member of the senior executive team and CIO for the transport business of [XPO Logistics](/org/xpo-logistics). Prior to XPO, Sahoo was CIO and chief technology officer for TradeMonster (E*Trade/Morgan Stanley), where he led the vision and execution for a first-of-a kind online trading platform for both web and mobile. Early in his career, he worked in building applications for several financial services organizations, including Citibank, [Charles Schwab](/org/charles-schwab) (then Xpresstrade), and [Deutsche Bank](/org/deutsche-bank).
 
He has authored numerous technology models and white papers on Risk and Innovation Leadership, Leadership Development, Innovative Marketing, Open Source Architecture, and Mobile Strategy, and holds several patents on Dynamic Communications and Streaming for Mobile Devices. He is a member of the [Forbes Technology Council](/org/forbes-technology-council) and a contributor to [Wired](/org/wired) and the Harvard Business Review. Sahoo is a graduate of [Harvard Business School](/org/harvard-business-school)’s Advanced Management Program and holds a master's degree in computer applications from the Institute of Management Technology, Ghaziabad, India and a bachelor's degree in economics from Calcutta University, India.

Sanjib Sahoo

Michael Zilis has over 25 years of experience in the finance and accounting industry. Michael is currently the EVP and CFO at [Ingram Micro](/org/ingram-micro), a Fortune 500 company. Prior to their current role, they were the VP of Corporate Controller at [Avnet](/org/avnet) from January 2002 to December 2006. Michael also spent 10 years at Arthur Andersen as a Senior Manager in their Audit Practice from September 1992 to May 2002.

Michael Zilis has a Bachelor of Science in Finance and Accounting from [Boston College](/org/boston-college). Michael also has certification from the [AICPA](/org/aicpa) in CPA.

A direct report to Michael Zilis is and Mark Conte - SVP, Corporate Controller & Chief Accounting Officer. They are on a team with Sanjib Sahoo - EVP, Chief Digital Officer, Duncan Robinson - VP, Global Portfolio Management & Marketing, and Tarik Faouzi - SVP, CloudBlue & Cloud Solutions. Their manager is Paul Bay, CEO.

Michael Zilis

Scott D. Sherman is currently the EVP of HR at [Ingram Micro](/org/ingram-micro). Scott has previously served as the EVP of Human Resources at [Allergan](/org/allergan) and as the VP of Global Rewards and HR Operations at [Medtronic](/org/medtronic).

At [Allergan](/org/allergan), Scott led Global Human Resources for a Fortune 500 company of nearly 12,000 employees and served as a member of the Executive Committee. Their areas of focus included rationalization of global rewards programs, global expansion with a focus on emerging markets, CEO and senior leadership succession planning, development of coordinated global employee development programs, and the evolution towards contemporary performance and talent management frameworks.

At [Medtronic](/org/medtronic), Scott was responsible for all global rewards programs, including executive compensation, base pay, and both short-term and long-term incentive programs, as well as health, retirement, life, disability, wealth accumulation and wellness programs. Scott also served as liaison and secretary to the Compensation Committee of the Board of Directors. Their areas of focus included development of the Corporation’s first global total rewards philosophy, driving increased pay for performance, and improved sales incentive design and ROI.

Scott D. Sherman has a Bachelor of Arts in International Affairs/Economics from The George Washington University and a Masters in Industrial and Labor Relations from [Cornell University](/org/cornell-university).

A direct report to Scott D. Sherman is and Andrea Mullens - VP, HR - [Ingram Micro](/org/ingram-micro) Cloud. They work with Augusto P. Aragone - EVP, Secretary & General Counsel, Sanjib Sahoo - EVP, Chief Digital Officer, and Michael Zilis - EVP, CFO. Scott D. Sherman reports to Paul Bay, CEO.

Scott D. Sherman

Mark Snider is the EVP & President, EMEA at [Ingram Micro](/org/ingram-micro). Mark has over 25 years of experience in sales management, including positions at [Xerox](/org/xerox) and [Ingram Micro](/org/ingram-micro). Mark has been with [Ingram Micro](/org/ingram-micro) since 1995, and has held various positions including Sr Director Sales, VP Sales, and General Manager. In their current role, they are responsible for [Ingram Micro](/org/ingram-micro)'s operations in Europe, the Middle East, and Africa.

Mark Snider has a BA from the University of Toronto.

Their manager is Paul Bay, CEO. They work with Jana Vondran - SVP, [Global Business Services](/org/global-business-services), Kirk Robinson - EVP & President, North America, and Andrea Short - Executive Director, Global Marketing.

Mark Snider

Bill Ross is the Senior Vice President of Global Operations & Engineering at [Ingram Micro](/org/ingram-micro). Bill has over 20 years of experience in leadership roles in the retail and logistics industry. Bill started their career at [PepsiCo](/org/pepsico) as a Greenfield Production Plant Startup Manager. Bill then moved to Exel Logistics where they were the General Manager of P&G Regional Distribution Centers. In 1996, they joined [DSC Logistics](/org/dsc-logistics-inc) as the General Manager of the SE Campus. Bill then moved to [Staples](/org/staples) in 1998, where they became the Vice President of Retail Supply Chain and Distribution. In 2012, they were promoted to Vice President of Ecommerce, Distribution, Delivery, and Supply Chain. Bill held this position until 2014, when they joined [Ingram Micro](/org/ingram-micro).

Bill Ross received their BS in Engineering from [Penn State University](/org/penn-state). Bill then went on to work as an engineer for several years.

Bill Ross reports to Paul Bay, CEO. They are on a team with Victor Baez - SVP, Global Cloud Channel, Darish Rajanayagam - VP, Global Cloud, and Thomas Kanflo - EVP, CIO.

Bill Ross

Diane Hoffmanner is currently the Executive Director of Global Sales Strategy & Operations - Cloud at [Ingram Micro](/org/ingram-micro). Prior to this, they spent over 20 years at IBM in various leadership roles. Hoffmanner began their career at IBM in 1997 as a Sales Operations and Strategy Manager. In this role, they led a global team of sales operations professionals and was responsible for managing a 20B+ opportunity pipeline, forecasting, and using business analytics to predict outcomes, uncover growth areas, identify underperforming markets and offerings. In 2007, Hoffmanner was promoted to Director of Global Sales Operations and Strategy. In this role, they were responsible for leading all operational aspects of the IBM's global sales force, including strategy, initiative execution, revenue/cost planning and reporting, global sales centers performance, incentives, and skill transformation for a 10B digital sales channel. Hoffmanner successfully transformed IBM's salesforce into a data-driven operation that continually forecasted revenue within 2% of actuals. Under Hoffmanner's leadership, IBM's global sales force became one of the most effective and efficient in the world.

Diane Hoffmanner earned their MBA in finance from the University at Buffalo School of Management, The State University of New York.

Diane Hoffmanner reports to Victor Baez, SVP, Global Cloud Channel.

Diane Hoffmanner

Andrea Short is the current Executive Director of Global Marketing at [Ingram Micro](/org/ingram-micro). Andrea has held this position since November 2020. Prior to this, they were the Director of Marketing Innovation, Advanced Solutions at [Tech Data](/org/tech-data) from September 2019 to November 2020. In this role, they were responsible for creating the strategies that drove profitable business results and innovating cutting edge marketing products and services that enabled their partners to win new business. 

From May 2015 to September 2019, Andrea was the Director of Supplier Marketing at [Tech Data](/org/tech-data). In this role, they leveraged a full-integrated marketing mix of tactics built over a 10-year history in digital and traditional tactics to lead centralized teams and develop strategic marketing plans for large supply lines. Andrea also spearheaded the drive to growth for target partner and customer segments, and delivered brand solutions. During their time at [Tech Data](/org/tech-data), they were responsible for an annual marketing budget of $15M+ with an average ROI greater than 45%. 

Andrea is fluent in vertical marketing across healthcare, retail, finance, manufacturing, and FED/SLED. Andrea currently leads a centralized team of eight brand-marketing managers and a $2.2B supplier line. Under their leadership, the team has achieved 38% YoY growth.

Andrea Short has an MBA in Strategic Leadership from Amberton University. Andrea is certified by Amazon Web Services (AWS) in Well-Architected Proficient, Veeam Software in Veeam VSMP Certification, Cohesity in Cohesity Sales Certified, [Hewlett Packard Enterprise](/org/hewlett-packard-enterprise) in Digital Marketing Accredited, and [Hewlett Packard Enterprise](/org/hewlett-packard-enterprise) in Digital Marketing Accreditation.

Some of their coworkers include Tyler Coughlan - VP, Customer Experience, Michael Zilis - EVP, CFO, and Kirk Robinson - EVP & President, North America. Andrea Short reports to Paul Bay, CEO.

Andrea Short

Rahul is the global platform strategy leader for CloudBlue and Ingram Micro Cloud. In this role, he is responsible for defining the vision and the go-to-market strategy for CloudBlue’s end-to-end digital supply chain platforms, including the Ingram Micro Cloud Marketplace. He is a serial entrepreneur with more than 20 years of experience in developing and scaling self-sustainable SaaS and technology services companies across the globe.

Rahul Bhavsar

Tim, whose responsibilities span the IT and telecom ecosystems, is responsible for accelerating the growth and furthering the development of [Ingram Micro Cloud](/org/ingram-micro-cloud)’s platforms, marketplace and services throughout the U.S. and Canadian markets. He also heads our key IaaS Specialist Team (IST), driving [Ingram Micro Cloud](/org/ingram-micro-cloud)’s leadership in helping partners rapidly expand their cloud practices.

Tim Fitzgerald

Ellen Marcelo

Yusuf Ratlamwala

Kartik Iyer

Rajesh Ramamurthi

Diego Utge serves as [Ingram Micro](/org/ingram-micro) Inc. executive vice president and group president of Asia Pacific. In this role he is responsible for driving the strategy and execution of [Ingram Micro](/org/ingram-micro)’s operations in the Asia Pacific market. He was named to this position in January 2020.
 
Prior to this role, Diego served for two years as senior vice president & Chief Country Executive of [Ingram Micro](/org/ingram-micro) India, where he was instrumental in implementing strategic imperatives that helped deliver rapidly growth across one of the company’s largest country operations.  Prior to taking on his role in India, Diego was vice president & Chief Executive for the company’s Brazilian operations, spending seven years transforming the country and driving robust improvements in revenue growth and profitability for the company’s largest Latin American operations. Before joining [Ingram Micro](/org/ingram-micro) Brazil, Diego was responsible for Vendor Management and Marketing for the company’s Latin America region.
 
Diego has been with [Ingram Micro](/org/ingram-micro) for over 17 years and has multifunctional experience in Finance, Sales, Vendor Management and Marketing. Prior to joining [Ingram Micro](/org/ingram-micro), he worked for PwC in the Financial Advisory practice. Diego graduated from Universidad Catolica Argentina with a degree in Administration & Finance, and has a post-graduate degree in Business Administration from UCEMA.

Diego Utge

Paul Bay, a 20-year veteran of the information technology industry, serves as CEO for [Ingram Micro](/org/ingram-micro). Prior to being named CEO in January 2022, Bay was executive vice president and president [Global Technology Solutions](/org/global-technology-solutions) with responsibility for the company’s worldwide Technology Solutions business, encompassing operations in more than 50 countries and annual revenues exceeding $40 billion.
 
Previously, Paul served as executive vice president and group president of the Americas, with responsibilities for the overall performance of the company’s operations in U.S., Canada and South America. Before that, he was executive vice president and chief executive, [Ingram Micro](/org/ingram-micro) U.S. and Miami Export, where he presided over the company’s U.S. and Miami Export operations. Previously, he held the role of executive vice president and president, [Ingram Micro](/org/ingram-micro) North America and also served as executive vice president North America, where he was responsible for all partner-facing activities within the company’s core U.S. and Canadian operations, including sales, marketing, technical support and vendor management.
 
Paul joined [Ingram Micro](/org/ingram-micro) in sales in 1995 and quickly progressed through roles of increasing responsibility. In 2006, he left his position as senior vice president of vendor management at [Ingram Micro](/org/ingram-micro) to take the role of chief executive officer of Punch! Software, based in Kansas City, Mo.
 
Paul returned to [Ingram Micro](/org/ingram-micro) in June 2010 and was the chief architect behind the development of a divisional business unit structure in North America, which led to significantly greater efficiency and productivity and resulted in increased and sustainable revenue growth and profitability for the region.
 
Before joining [Ingram Micro](/org/ingram-micro) in 1995, Paul held sales positions with firms in Southern California, including Triad Computer Systems Corp.
 
Paul holds a bachelor’s degree in speech communication from California State University, Northridge.

Paul Bay

Jana Vondran serves as senior vice president of Global Business Services for [Ingram Micro](/org/ingram-micro) Inc., and is responsible for leading and overseeing the company’s worldwide shared services organization, including operations in Manila, Philippines and Sofia, Bulgaria. She also provides functional expertise for the company’s shared services centers in San José, Costa Rica and Egypt.
 
In this role, Vondran is focused on developing and deploying strategies, best practices and lean programs to drive continual improvement, and optimization and standardization across [Ingram Micro](/org/ingram-micro)’s geographic and shared services operations. She works in close partnership with all lines of business, countries and group functions, with a focus on building on the company’s existing capabilities and streamlining the geographic and shared services commercial operations. Vondran’s efforts are instrumental in ensuring process improvements align with the company’s overall strategic objectives, while also delivering a compelling value proposition both internally and for external partners.
 
Vondran joined [Ingram Micro](/org/ingram-micro) in November 2017, following 17 years at Siemens Corp., the largest industrial manufacturing company in Europe and one of the biggest globally. Most recently, Vondran served as vice president, Supply Chain Management and Business Shared Services, where she oversaw multiple shared services locations across the Americas and was instrumental in driving process simplification and automation throughout all Siemens businesses. Her efforts led to a 45 percent operating cost reduction and a 20 percent spike in operational quality and client satisfaction across the company’s shared services function. Over the course of her tenure at Siemens, Vondran worked in both Germany and the U.S., holding several senior leadership positions of increasing responsibility, including senior director, Global Procurement Services, and director, Supply Chain Management Consulting.
 
Vondran holds a dual degree in Business and Finance from [Anglia Ruskin University](/org/anglia-ruskin-university), Cambridge, United Kingdom and Berlin School of Economics, Germany, as well as a Master’s degree in Business Administration from New York Institute of Technology.

Jana Vondran

Cherry Baculinao

Thomas Kanflo is executive vice president and chief information officer of [Ingram Micro](/org/ingram-micro) Inc. As CIO, Thomas is tasked with leading the company’s global IT systems, internal applications, architecture, infrastructure and security strategy.

Prior to taking on the role as CIO, Thomas served as interim chief information and digital officer for the company, as well as executing his role as vice president, IS Corporate Applications. He joined [Ingram Micro](/org/ingram-micro) when the company acquired BrightPoint in 2012, having served as vice president, IT Solutions, and director, [Supply Chain Solutions](/org/supply-chain-solutions), working  in Sweden, Dubai and the U.S. In 2013, Thomas was named executive director, Supply Chain Systems, and in 2016 was promoted to vice president, Corporate Applications where he oversaw Corporate Applications globally for [Ingram Micro](/org/ingram-micro). Early on in his career, Thomas ran his own consulting business and also held various information systems roles in the supply chain and transportation industry in Europe. Thomas has a Master of Science, Industrial Management, Logistics, Information Technology, from Chalmers University of Technology in Sweden.

Thomas Kanflo

Victor oversees the development of [Ingram Micro Cloud](/org/ingram-micro-cloud)’s global cloud channel strategy, which includes leading the global sales teams and delivering on growth and revenue goals. Prior to joining [Ingram Micro Cloud](/org/ingram-micro-cloud), he ran worldwide security channel sales at [VMware](/org/vmware), a company he joined after the Carbon Black acquisition. At Carbon Black, Victor and his team built a strong ecosystem of advisory and managed services partners that delivered triple-digit platform sales growth.

Victor Baez

In his position as vice president, Duncan leads the global portfolio management and marketing team and is responsible for strategic partnerships globally. His primary focus is leading his team to build solutions, programs and campaigns designed to accelerate the strategic vendor business across all territories. Prior to his current role, Duncan served as the executive director of the Global Microsoft Alliance as well as the director of global product marketing at [Ingram Micro Cloud](/org/ingram-micro-cloud).

Duncan Robinson

Darish is responsible for the technical operations of [Ingram Micro Cloud](/org/ingram-micro-cloud), leading development, platforms management & operations, and security & compliance. With more than a decade of global experience in technology, he’s been instrumental in shaping the strategy, technical delivery and operations. Darish also spearheads the execution of multiple transformative initiatives at the company.

Darish Rajanayagam

Rony applies an impressive background and wealth of knowledge in software development, security and product development to his [Ingram Micro Cloud](/org/ingram-micro-cloud) role in engineering, having spent more than 20 years in technology and leading global teams. Earlier in his career, Rony served as the vice president of engineering and cloud operations at [Citrix](/org/citrix-systems), where he spent six years building one of cloud’s largest PaaS offerings to deliver 99.99% availability.

Rony Lerner

Tarik leads the global cloud products team and has responsibility of the product roadmap of various platforms, the development of solutions offerings, and expansion of professional services. Offering more than 19 years of business experience in the IT environment, he joined [Ingram Micro](/org/ingram-micro) in April 2014. Most recently, he led the $350 million Components business at [Tech Data](/org/tech-data).

Tarik Faouzi

Kirk Robinson

Alain Monié is the executive chair of [Ingram Micro](/org/ingram-micro) Inc., the leader in delivering the full spectrum of global technology and supply chain solutions to businesses around the world.

Monié served as CEO from 2012 to January 2022, and is credited with guiding the company through a period of tremendous growth and industry leadership in both existing markets and new, higher-margin fields such as cloud services and e-Commerce logistics. Tilting the emphasis toward these higher growth/higher margin services businesses, Monié led [Ingram Micro](/org/ingram-micro) to a significant enterprise value increase with these investments, as well as through the privatization of the company by its sale to the HNA Group in 2016, and more recently, through [Platinum Equity](/org/platinum-equity)’s definitive agreement to acquire 100% of [Ingram Micro](/org/ingram-micro). He first joined [Ingram Micro](/org/ingram-micro) in 2003 and was appointed president of the Asia Pacific region a year later. From 2007 to 2010, Monié served as president and chief operating officer of the company. Following one year as CEO of Singapore-based Asia Pacific Resources International Limited, he returned to [Ingram Micro](/org/ingram-micro) as COO in 2011.

Monié’s leadership, operational experience, and unwavering focus on results, enabled him to grow businesses profitably in Europe, Asia, North America and Latin America, successfully launch new business segments/markets, turn around companies in the U.S. (Sogitec), Asia (Ingram Micro) and Latin America (Honeywell) through major business re-orientations and organizational changes, and rapidly adapt targets, organizational structures and individual behaviors to economic and other changes. From 2000 to 2003, he served as president of the Latin American Division of [Honeywell](/org/honeywell) International, where he drove consistent revenue growth while also leading the Industrial and Building Automation group in that region. He joined [Honeywell](/org/honeywell) through the corporation’s merger with AlliedSignal Inc. in 1999 and played a significant role in their integration. Prior to the merger, Monié led AlliedSignal’s expansion into Asia, especially in Japan, China and India. He also held general management positions with French aerospace company Sogitec Inc., and was a controller for Renault. He began his career in Mexico as an engineer.

He currently serves on the board of directors of [Ingram Micro](/org/ingram-micro) Inc. and the AES Corporation, and was a former board member of Amazon, Expeditors International and Jones Lang LaSalle.
 
Monié earned a master’s degree in business administration from the Institut Supérieur des Affaires, France (now part of the HEC Group). He received high honors in automation engineering studies at the École Nationale Supérieure d’Arts et Métiers (ENSAM) France.

Alain Monié

Tyler Coughlan is the vice president, Customer Experience for the U.S. business. Coughlan is tapping into his 23 years of engaging with Ingram Micro channel partners locally and globally to find ways to further differentiate the experience for Ingram Micro employees (EX), customers (CX), and partners (PX).

Tyler Coughlan

Augusto P. Aragone

Conte brings over 30 years of finance and leadership experience, with expertise in developing high performance teams, driving transformation and change management, and working as a critical partner with the business, tax, legal and treasury. He holds a Bachelor of Science in Accounting from [Rutgers University](/org/rutgers-university). Conte will work closely with Zilis and Mastantuono during the CFO transition and will then report directly to Zilis.

Mark Conte

Andrea Mullens is currently the VP of HR at [Ingram Micro Cloud](/org/ingram-micro-cloud). Prior to this, they were the Director of Human Resources at [Allergan](/org/allergan) from January 2013 to September 2018. Before that, they were the Vice President of Human Resources at The Travel Corporation from October 2008 to January 2013. Andrea has over 10 years of experience in Human Resources and is a certified facilitator for DDI, Franklin Covey, and Insights content.

Andrea Mullens holds a Master of Business Administration (MBA) from the California State University-Fullerton College of Business and Economics and a BA in Social Sciences from [San Diego State University](/org/san-diego-state-university)-California State University.

Andrea Mullens reports to Scott D. Sherman, EVP, HR.

Ingram Micro

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