Ken Dickey is a Software Development Manager at IBM with 20 years of diverse industry experience in software development and technical support. Previously, Ken worked as a Data Warehouse Coordinator at A. W. Chesterton Company and held various roles at IBM, including Technical Support Manager and Senior Technical Support Engineer. Ken has managed globally distributed teams, overseen the development of key IBM products, and facilitated strong communication between technical and business-oriented teams. Currently, Ken is pursuing a BS in Business Management and Computer Information Systems at Westfield State University and a Windows NT Administration Certificate at Clark University.
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