Marco Ruffo is a Project Manager and Solution Architect at IBM, specializing in Salesforce and Vlocity with over 7 years of experience in the field. Currently, Marco leads a team of over 20 individuals in the insurance sector, focusing on project planning, architectural definition, and solution delivery. Previously, Marco held roles such as Technical Lead and Salesforce Engineer at IBM and everis, where they contributed to various projects, ensuring adherence to best practices and quality standards. Marco's expertise encompasses technologies including Salesforce Service Cloud, Sales Cloud, and MuleSoft.
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