Mark Spicer

Mark Spicer is a Salesforce Solution Engineer at IBM, returning to the company to enhance client Salesforce experiences using Watson AI solutions. With over a decade of expertise in Salesforce and Veeva architecture, Mark has a strong focus on the Life Sciences industry, having led global implementations that ensure compliance with regulatory standards. Prior roles include Senior Implementation Specialist at Rev and Director of HLS Payer Solution Delivery at Gerent, where Mark designed specialized accelerators for Healthcare Cloud. Mark’s experience also encompasses significant positions at Salesforce, Veeva Systems, General Motors, and Duke Clinical Research Institute, contributing to successful CRM implementations and integration projects. Mark holds a degree from St. Petersburg College.