Neil Murdoch is currently the Global Operations Manager at IBM, where they lead a transformation of processes and tooling in solution design for Global Sales Operations. Previously, they served as the Business Unit Manager for Technical Support Services at IBM UK Ltd, overseeing P&L management and revenue forecasting. With extensive experience in managing large-scale technical support solutions, Neil has successfully motivated teams across Europe to deliver robust multi-vendor solutions for IBM's enterprise customers. They hold an MBA from the University of Warwick's Warwick Business School.
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