Pradeep Issa is a seasoned Salesforce Industries Architect and Consultant specializing in the communications industry, with over 20 years of experience in enterprise architecture. They have led architecture for large-scale systems integration and transformation programs and possess extensive expertise in designing complex solutions in CRM, ordering, charging, billing, and fulfillment. Currently, Pradeep is employed at IBM India Private Limited as a Salesforce Industries Architect for the Telco, Media, and Entertainment industry, following roles at notable companies including Huawei Technologies, CA Technologies, Tech Mahindra, and Ericsson Global Services. Pradeep holds a Master's degree in Computer Technology from the Indian Institute of Technology, Delhi, and a Bachelor's degree in Electronics and Communications from Jawaharlal Nehru Technological University.
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