Smriti Sehgal

Smriti Sehgal possesses extensive leadership experience in client delivery and transformation across multiple sectors. At IBM from July 2020 to April 2023, Smriti served as Global Client Delivery Partner, overseeing transformation and operational excellence for a major American food and beverage corporation. Previously, Smriti held the position of Associate Partner in Business Process Operations, directing substantial service center transformations and managing a large workforce while overseeing a $500M+ portfolio. Prior experience at Genpact included leadership roles focused on Lean Digital Transformation, Intelligent Automation, and Talent Acquisition, driving significant revenue growth and operational efficiency through innovative project deployment. Smriti began a career at GE, leading a team to achieve performance targets and foster employee development. Educational qualifications include an MBA in International Trade and a BA in Economics.