Dan Otieno

Dan Otieno is a Customer Success Manager EMEA at iboss since August 2021, with a strong background in technical support and engineering. Previously, Dan held positions at Tufin as a Technical Support Engineer, providing global technical assistance and troubleshooting for the Tufin suite, and at BMC Software as a Staff Technical Support Analyst. Additional experience includes roles at Forcepoint™, Coriant, and Tellabs, focusing on technical support for mobile operators and resolving complex customer issues. Dan also gained administrative skills as a Training/Administrative Assistant at Bureau Veritas. Educational qualifications include a Master of Engineering in Industrial Management and a Bachelor's in Information Technology, both from Metropolia University of Applied Sciences.