James J. serves as the Team Lead and Technical Account Manager for EMEIA/APJ at iboss since November 2019, marking a significant role as the first Technical Account Manager hire in the region, managing the strategic accounts of the company. Prior experience includes a tenure at Symantec from January 2017 to November 2019, where James held multiple positions including Principal Technical Account Manager, Senior Technical Account Manager, and Technical Support Engineer. Responsibilities at Symantec focused on the Network Protection business unit, particularly on the Web Security Service and ProxySG, while also advocating for the company's largest customers and ensuring they received necessary support.
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