Kaley Fager is a seasoned Director and Principal in Strategy and Operations, currently serving as a Strategy and Operations Consultant at K. Fager Consulting, where they partner with leadership teams to operationalize strategies and drive growth. With over 15 years of experience in the FinTech and SaaS sectors, Kaley previously held significant roles at organizations such as Western Union and TIAA, leading initiatives that generated substantial revenue and streamlined processes. They achieved impressive outcomes, including reducing annual support calls and driving global policy changes that significantly improved customer satisfaction. Kaley is pursuing a Master of Science in Organizational Leadership at the University of Colorado Boulder while holding a Bachelor of Arts in History from Purdue University.
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