Johanna Lichtenheld is an experienced professional in proposal management and business development, currently serving as the Director of Proposal Services at IBSS since November 2017, leading a team to support various scientific, IT, and professional service lines. Prior experience includes roles as Proposal Manager at Inovalon, where processes and tools were implemented to enhance proposal quality, and as Manager of Business Development at APS Healthcare, focusing on service retention and industry positioning. Earlier career steps included positions at Washington Mutual, APS Healthcare, the University of Minnesota, and an internship at the Sexual Violence Center, which provided a foundation in communications and client engagement. Johanna holds a BA in Public Relations and English from the University of Minnesota, earned in 2002.
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