Ebaa Elhindi currently serves as a Customer Service Representative at IBT, the leading BPO company in the Middle East, since July 2024. Prior experience includes roles at Interface Co Ltd from June 2020 to March 2023, where Ebaa worked as a Quality Assurance & Trainer, Acting Team Leader, and Acting Quality Supervisor, focusing on ensuring adherence to company standards, enhancing agent performance, and maintaining high call quality. Earlier positions include working as a Biomedical Technician at Ibn Sena Hospital from December 2015 to November 2016 and as a Call Center Representative at Interface Co Ltd from September 2019 to February 2020, handling a substantial volume of customer inquiries and service issues. Ebaa holds a Diploma in Medical Instrumentation from Al-Jazeera of Science & Technology and a Bachelor's degree in Biomedical Engineering from Albayan University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices