Krister Ohlsson

Krister Ohlsson has extensive experience in incident management, largely within IT and telecommunications sectors. Currently serving as the Corporate Critical Incident Manager at ICA Gruppen since September 2017, Krister drives and manages critical corporate incidents using the ITIL framework. Prior to this role, Krister was a Major Incident Manager at PostNord and a Critical Incident Manager at Hewlett-Packard, overseeing incident management for various high-profile accounts. Krister also held positions such as Process Excellence Manager and Global Delivery Lead at Hewlett-Packard, focusing on incident management processes and enhancements. Earlier career experiences include roles in quality assurance, application integration, PC technical support, and logistics at reputable organizations such as Ericsson and Zonex AB.