Ana Vazquez

Ana Vazquez has extensive work experience in operations and process improvement. Ana is currently an Operations and Process Improvement Manager at ICANotes LLC, a role they have held since 2022. Prior to this, they were an Operations Manager from 2022. From 2015 to 2022, they worked at SameSky Health, where they held the roles of Client Services Manager, Client Operations Specialist, Clinical Operations Specialist, and Clinical Operations Coordinator. In these roles, they were responsible for quality assurance and clinical compliance, developing and leading processes for training with doctors and teams around HIPAA, clinical operations and security, end-user engagement and communication strategies and analytics, client onboarding and implementation, and data integration. Before this, they held student internships at Seguro Popular / Secretaría de Salud D.F., Grupo Angeles Servicios de Salud, Centro Médico ABC, and Seguros Atlas, where they were responsible for doctor's evaluation process for claims of major medical expenses and life insurance supervision, payments, and refunds.

Ana Vazquez obtained their Bachelor's degree in Management and Administration of Healthcare Institutions from Universidad Anáhuac between 2011 and 2015. Ana also earned a Certification in Italian Language and Literature from Liceo Scientifico Don Bosco Villa Ranchibile between 2009 and 2010.