ICAP Outsourcing Solutions
Natassa Moussa is an experienced HR professional currently serving as a Senior HR Manager at ICAP Outsourcing Solutions since March 2022, where responsibilities include developing strategic HR plans aligned with business objectives and recommending HR policies. Prior to this role, Natassa spent 17 years at Piraeus Direct Solutions, advancing from HR Assistant Manager to HR Manager, leading teams focused on human resources and training, and collaborating with management to inform business decisions. Earlier career roles include Training Coordinator at e-value and trainer and customer service representative positions at ephonia, Piraeus Bank Group, and Altcom, Microland Computers. Natassa holds an MBA in HR from the University of Winchester, an Executive Diploma in Human Resources Management from the London Centre of Management, and a degree in Business Administration from the Greek Productivity Center.
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ICAP Outsourcing Solutions
We at ICAP Outsourcing Solutions, with a strong presence in Greece and Southeast Europe (Bulgaria, Serbia, Romania and Cyprus), and more than 2,800 highly qualified employees, modern infrastructure, and Strategic alliances with leading global companies, provide a wide range of high quality and innovative services that add value to Organizations and Companies of all business sectors. Our services are divided into four major categories of activity: • Outsourcing and HR services • Consulting Services for Selection, Training and Development of Human Resources • Customer Service and Promotion of Products and Services by telephone and alternative communication channels • B2C and B2B Claims Information and Management Services