iCare (Insular Health Care)
Virginia Cruz is an experienced HMO Agent at Insular Health Care since April 2019, specializing in assessing customer needs and explaining service terms and rate plans. As a Licensed Insurance Agent at Insular Life Assurance Co., Ltd. since November 2015, Virginia has been instrumental in discussing product lines and ensuring client understanding. Previous roles include Acquisition Associate at Lacay Equity, LLC, where responsibilities included pre-qualifying sellers and appointment setting, and Real Estate Virtual Assistant at Wilson Investment with a focus on data mining and lead generation. An extensive background in customer service spans roles at TeleTech Philippines, including Customer Care Representative for Telstra Telecommunications and Inbound Sales Associate for Best Western Hotel. Virginia holds a degree in Entrepreneurship from the Asian Institute of Management and a degree in Business Administration and Accountancy with a focus on Computer Management from Colegio de San Juan de Letran.
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