Scott Pond is a global business leader and change agent with over two decades of experience in operational roles at Navistar Inc. Currently serving as the Associate Director of Dealer Service Performance, Scott focuses on enhancing service performance practices and customer experience within the dealer network. Previously, Scott held various leadership positions including Director of Parts Sales for the Midwest Region, where they achieved significant annual sales growth and developed high-performing teams. Scott earned a Bachelor of Science in Business Management from Northern Illinois University.
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