Nishant Narendra

Nishant Narendra is currently the Head Training and Quality at ICCS, bringing with him extensive experience in quality assurance and training roles across multiple companies such as STARTEK, Five Splash, HomeShop18, Aegis Global, Caretel Infotech Ltd, and Finedge India Pvt. Ltd. Their career spans various industries and processes, with a strong foundation in law and science education from CCS University Meerut and Chaudhary Charan Singh University. Nishant has excelled in managing teams of Quality Analysts, monitoring calls, and maintaining quality performance in customer care and sales processes.