Office Manager

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are:  Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

ABOUT THE ROLE:  The Office Manager will organize and coordinate office administration and procedures to ensure organizational effectiveness, efficiency, and safety. This role requires a high level of organization, communication, and problem-solving skills to support the company’s operations. The Office Manager is required to work in the office daily and may require occasional overtime or weekend work. Are you passionate about enhancing the employee experience? Do you thrive on solving problems creatively? Are you driven to excel and complete tasks efficiently? If so, we can't wait to meet you! Come be a part of something special and make a real impact with us! #LI-RS1

What you will do:

• Office Administration:

• Oversee and manage office layout and ensure a clean and tidy office environment.

• Organize office operations and procedures.

• Partner with the landlord for building safety and operations.

• Maintain the kitchen cleanliness and stock of beverages, snacks, utensils, plates and food for the office.

• Manage the ordering, set up and clean up of daily lunch.

• Manage office supplies inventory and place orders as necessary.

• Maintain office equipment and arrange for necessary repairs.

• Receive, organize and distribute mail and packages.

• Manage office budget and expense reports.

• Monitor and record office expenditures.

• Front Desk Operations:

• Greet employees and other visitors ensuring security protocols are maintained.

• Arrange hospitality services for guests such as transportation, tickets, and/or hotel.

• Receive and direct incoming calls and voicemails to appropriate personnel.

• Manage the company swag inventory and ship to new employees.

• Ensure the office remains compliant with all regulations and company policies.

• Organize company events, meetings, volunteering, etc.

• Perform other duties as assigned.

What you will bring:

• Bachelor’s Degree preferred.
• 5+ years of experience as an Office Manager or Front Office Manager.
• Knowledge of office administrator responsibilities, systems, and procedures.
• Proficiency in MS Office (MS Excel and MS Outlook, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced environment.
• A creative mind with an ability to suggest improvements.