Toinita M.

Toinita M. is a skilled Project Manager and Lead Business Analyst with experience at ICF since January 2022 and previously at Creative Systems and Consulting, where the latter was acquired by ICF. Prior roles include Senior Business Analyst at RSR International and Business Systems Analyst/Project Analyst at TCG. Toinita's expertise encompasses user support for approximately 90,000 users on the MAX platform, technical support for the President's budget, and collaboration on data analysis projects. Additionally, Toinita is proficient in creating and maintaining technical documentation, developing and managing content for the MAX Federal Community wiki pages, and utilizing Balsamiq mockups for design purposes. Toinita holds a B.S. in Information Technology from Frostburg State University.